How to Log Back into Cash App: Access Your OLD Account

Do you need to know how to log back into Cash App?

Cash App users who have forgotten login credentials, like a username or password, will be unable to access Cash App.

Luckily, there is a simple solution discussed here.

If Cash App users forget their login ID and password, all of the information is preserved in the Square Cash App database.

Users can recover access to their Old Cash App accounts by following the procedures outlined below.

Information You Need to Regain Access to Old Accounts

Login credentials needed for Cash App.
Users who have forgotten their login credentials and are unable to access their Cash App account can find a way to access their old account.

Follow the steps below to connect your previous bank account to your new Cash App account:

  • Click on your profile symbol to do so.
  • Select the “ADD A BANK” option.
  • Fill in the blanks with your first and last name.
  • Next, input your old and new Cash App accounts’ cashtag names.
  • Enter the phone number and email address associated with your previous account.
  • Next, input your new Cash App account’s phone number and email address again.
  • Enter the last 3 digits of your bank account, the last four numbers of your debit card, and the PIN code for your former Cash App account.
  • For your new Cash App account, input the same information.

How to Access an Old Cash App Account with a Phone Number or Email

These steps will allow you to regain access to old Cash App accounts with a phone number or email address:

  • Launch Cash App on your phone.
  • Tap the profile icon in the top right corner of your home screen.
  • Choose “Personal.”
  • Fill in your previous phone number or email address on the following page.
  • You will then be provided with a sign-in code (depending on if you entered your old email or phone number).
  • Copy the sign-in code, enter it, and verify it.

After that, your previous Cash App account will be successfully retrieved and signed into the app.

If you still have access to your previous Cash App account email address and password, you can easily recover your account.

Watch this quick video to see how to sign into your Cash App account:

Connect an Old Cash App Account With a New One

After completing the procedures below, contact Cash App customer support at 855-351-2274 to connect your old Cash App account with a new one.

  • Navigate to Cash App and sign in to your new account.
  • Select the Profile icon.
  • Now, select the Support option.
  • Select the “Access Old Account” option.

Read More: Is There a Password for Cash App? You can enable passwords, PINS, and two-factor authentication to protect your money and info. Learn more!

How to Access an Old Cash App Account Without an Email or Phone Number

Login into Cash App without a mobile number.
You may still log in to your previous Cash App account without using your old registered mobile number.

What if you have changed your phone number and are unable to access your Cash App account?

You may still log into your previous Cash App account without using your old registered mobile number.

Follow the instructions below:

  • Activate your Cash Card by providing personal information such as your name, birth date, and Social Security Number (SSN).
  • Connect your existing bank account and debit card to your new Cash App account.
  • Once you’ve accomplished the pre-requisites listed above, launch Cash App on your smartphone.
  • On the Cash App home page, select “Profile.”
  • Select “Support” from the drop-down menu.
  • Select “Something Else.”
  • Choose “Cannot Access Account.”
  • Then, choose “Contact Support” and send an email request.
  • After completing your request, you will get an email from Cash App support staff asking you to verify certain personal information associated with your old account.
  • After successful verification, your previous Cash App account will be linked to the new Cash App account.

NOTE: You must create a new Cash App account and link the old bank account and debit card information to the new Cash App account.

Frequently Asked Questions

Add old Cash App cards to a new account.
You can add old Cash App cards to a new Cash App account. Image: Cash App

Can I Add My Old Cash App Card to a New Account?

Yes, you may add the old Cash App card to the new account and use it to withdraw money and make retail payments.

However, you must first combine your accounts.

Why Do I See the Message “Cash App Unable to Sign in On this device”?

Many people see the error “Unable to Sign in On this Device.”

This trouble comes when the user enters incorrect login credentials, Cash App is out of date, or the device is connected to a slow internet connection.

If you checked all of these issues and are still unable to resolve the problem, you should contact the Cash App support team.

Is it Possible to Recover Funds From an Old Cash App Account?

It is always recommend that you withdraw all of your money from your Cash App account if you decide not to use it for an extended period of time.

If you have access to the previous version of Cash App, you may log in and cash out all of the money to your bank.

If you don’t have access to that Cash App account, you should contact Cash App Support so they can verify your identity and assist you in recovering all of your money.