Cash App Locked My Account (How to Fix! – Step by Step)

There is a strong possibility that you will lose access to your money, equities, and Bitcoin kept in the Cash App wallet. Users often encounter issues like “unable to sign in on this device” while logging in to their account. These two problems could result from a locked or suspended Cash App account.

Cash App freezes account for a variety of reasons, including a violation of the Cash App policy and user agreement, illegal activity, suspicion of fraudulent activity, or if you perform a chargeback. Depending on the cause of your account suspension, you have several options for reactivating it.

Fret not! Your Cash App account can be unblocked by following the instructions in this article.

Why Does My Cash App Account Get Locked?

You may have attempted more than one login. Cash App may have deemed this an effort at fraud and canceled your account to stop instant transfer. However, the cash app monitors the user’s account for transactions and other suspicious activity. You can’t access a blocked cash app account.

Cash App may take action on your account without warning and email you. Users who engage in unlawful practice that is not valid under Cash App regulations.

Users can also not contact Cash App customer assistance due to their accounts being frozen. Moreover, deactivating your account disables your mobile number access, and the cash app has no direct email address.

However, if you do not have access to the cash app locked account resource. You may always start a new account. To open a new account, simply go to the cash app.

If you don’t want an existing account, the cash app allows you to create multiple accounts after meeting certain criteria. It requires a unique phone number, email address, and bank account. It is possible to access your old account after unlocking the cash app.

To create a new account, you will need separate credentials, especially a phone number.

If you create a new account with different credentials. Continue with these simple steps.

1. Tap the profile icon in the Cash App.
2. Select the personal tab at the bottom.
3. Then enter your old phone number associated with your blocked account here.
4. You can also use the email associated with your former Cash App account. If the authentication process is approved, you can start using Cash App again.

Read our related article, Cash App Locked for Unusual Activity. Here’s why your account may be locked and how to fix it!

How Do I Unlock My Cash App Account?

Follow these troubleshooting steps to reopen your blocked Cash App account with a balance.

1. Launch Cash App and sign in to your account.
2. Click on the profile icon on the Cash App’s home screen.
3. At the bottom of the profile page, click “Support.”
4. You must contact support and inquire about the locked Cash App account.
5. Cash App support will send you a confirmation email with an approximate time to reopen your account.
6. After 24 to 48 hours, your account will be authorized if the identification verification is successful.

If the following procedure does not work, contact Cash App customer service to regain access to your locked account.

However, a user can file a ticket to the cash app customer support team to unlock their cash app account.

How to Recover a Locked Cash App Account?

Follow the steps outlined below to gain access to your old Cash App account:

1. To begin, launch The Cash App on your device.
2. Then, on the home screen, click the “Profile” icon.
3. Select the “Sign Out” option.
4. Following that, you must input the old account’s email address or phone number.
5. Then, as shown on the screen, proceed.

Is It Possible to Reopen a Cash App Account That Has Been Closed?

Yes, you can reopen the previously closed account. You must contact Cash App customer service for this. Also, keep the following in mind:

You must have all of the information from the previous account, such as the cash app account number, email address, phone number, bank account, and so on.

When you contact cash app customer support for the same, they will ask you security questions in order to validate the user’s identity.

FAQs

Accidentally Locked My Account Due to “Unusual Activity” – How Long to Get Unlocked?

Your account can get locked for suspicious activities such as: changing your bank details, phone number, or email address too often. These may flag their system and cause them to lock your account temporarily. To solve this issue, contact cash app customer support system as soon as possible. You can also tag them in their official Twitter account to get a quick response.

Why Is My Cash App Temporarily Suspended?

Possible causes for your Cash App Wallet to be temporarily or permanently suspended include: Accessing accounts outside of the United States where the Cash App does not work. Infringing on the Terms of Service and Payment Terms. Sending or unusually receiving money.

How Can You Remove the Cash App’s Lock?

Click the profile symbol on your Cash App home screen to unlock your account. Choose Privacy & Security. Toggle the Security Lock on.

What Does the Term “Temporary Hold” on Cash App Mean?

Some retailers, such as hotels and gas stations, may impose a temporary embargo on cash card payments, which will be shown in your transaction activity. The funds will be automatically restored to your Cash App when the hold is lifted. This normally takes 10 business days.

How Long Will My Cash App Inaccessible?

Cash App will also suspend merchant accounts if they have not received payment from clients for more than 30 days. If many wrong passwords are created, the account may be locked. This was a transitory situation that required identity verification in order to have access to the Cash App account.

Can You Be Barred From Using Cash App?

Any inaction or fraud/privacy is regarded as a serious infraction and will result in the suspension of your account. It also prohibits your account if any Cash App user tries to use a bogus bank account thus, Cash App users must avoid registering with expired or bogus credit or debit cards. If you try to log in using the Cash App frequently, your account may be banned.

How Do I Reactivate My Cash App Account?

Use the QR code that came with your Cash Card to activate it. Then, on your Cash App home screen, click the Cash Card tab. Align your digital camera with a QR code and hold it there until it comes into focus. You may also accept an activation QR code when you receive your cash app debit card.

What Happens if I Disable My Cash App Card for a Short Period of Time?

When you deactivate your Cash Card, you will no longer be able to make payments with it. This temporary deactivation of your card may prevent it from being used fraudulently. As a result, learning the basic steps to block your card is critical. Or, you may lose your saved money.